Currently all orders must be placed by phone. Contact us by phone Monday through Saturday from 8:00 a.m. to 4:00 p.m. at 413-268-3677 ET. We enjoy developing a long-lasting rapport with our customers and welcome an opportunity to answer questions, offer assistance, and make sure that the stove you have selected is the perfect match for your heating and cooking needs.

Below are Guidelines for Planning Delivery Dates.

We are proud to say we have some flexibility and will do all we can to meet your individual schedule.

Shipping Schedule	Stove Condition/Status
2 weeks	Finished and Restored Stoves from Good Time Stove Company inventory.
8-12 weeks Standard Delivery Schedule	Unfinished and Unrestored Stoves requiring restoration and/or conversions. from Good Time Stove Company Stoves Inventory.
4-5 months	Unfinished and Unrestored Customer Stoves requiring restoration and/or conversion.

Finished and restored stoves from our inventory will ship within 2 weeks Delivery is arranged around your schedule.

Standard delivery time is 8-12 weeks for all of our stoves requiring restoration and/or conversions.

If you are having your own stove restored and/or converted, plan on a 4-5 month turn around.

Payment Options: Check, Money Order, Visa, MasterCard, American Express, Discover Note: As a family-owned business, we are happy to take trade-ins, barters, and offer layaway purchase plans.

Our Refund Policy: We have a 10% restocking fee. The customer is responsible for all crating, shipping, and conversion costs of the stove.

Crating:  Stoves are crated at an additional cost of $200 and then shipped by common carrier. Stoves will be crated in a wooden crate, estimated dimensions and weights below.

Shipping & Delivery:  With the rising costs of fuel and transportation, we are constantly trying to cut costs for our customers. As a commerical shiper we quailfy for discounts and we also can arrange for deilvery personally within resaonable distances. Shipping costs will vary from stove to stove and will range from approximately $200 to $500.

• Shipping is billed separately and is paid directly to the shipping agent at the time of delivery.
• Stoves ship fully insured.
• Stove ship class 85. Stoves ship ready for installation with only a minimal amount of assembly required.
• Stoves are Brought up to Meet All Codes.
• Every stove and cooking range the Good Time Stove Company sells is thoroughly restored by us.

• Shipping companies apply additional charges for fuel, residential delivery and lift gate services. You will need to inform shipper as to your need for a lift gate at the time of delivery.
• Most shipping agents deliver curbside and will not provide delivery into the home, unless otherwise specified.